Shipping & Delivery Policy
Shipping & Delivery Policy
We are committed to delivering your orders as quickly as possible with the highest quality standards.
Delivery Areas
We deliver to all governorates and wilayats in Oman, as well as GCC countries.
Delivery Times
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| Muscat | 1-2 business days | Same day |
| Other Governorates | 2-4 business days | 1-2 business days |
| GCC Countries | 5-7 business days | 3-5 business days |
Shipping Costs
- Free shipping for orders above 50 OMR within Oman
- Shipping costs are calculated based on weight and destination
- Final shipping cost is displayed before completing the order
Order Tracking
After your order is shipped, you will receive a message with a tracking number to follow your shipment.
Receiving Your Order
- Please ensure your delivery address is correct
- The delivery agent will call you before delivery
- Please inspect the package before signing for receipt
Delivery Attempts
If delivery is unsuccessful, two additional delivery attempts will be made. After that, the order will be returned and the customer will bear shipping costs.